Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the use of the car valeting, detailing and related services provided by Tidy Job Ltd (company number SC710320), whose registered office is at 30F Hill Street, Dundee, DD3 6RR, United Kingdom (“we”, “our”, “us”).

By booking a service, using our website at https://www.tidy-job.co.uk, or engaging with us in any other way, you (“the Customer”, “you”) agree to be bound by these Terms in full. If you do not agree to these Terms, you must not use our services.

2. Our Services

We provide mobile car valeting and detailing services across Dundee and the immediate surrounding areas, including Broughty Ferry, Monifieth, Invergowrie, Tayport, Newport-on-Tay, Longforgan and Inchture.

Our services are delivered at the Customer’s specified location. Our valeting vans are fully self-powered with onboard water tanks and electricity generators, so no external access to water or power is required.

Service packages, pricing and vehicle-size adjustments are published on our Pricing page. Prices are subject to change without prior notice, but the price confirmed at the time of booking will be honoured.

3. Bookings & Appointments

Bookings can be made via our online booking system, by telephone on 07795849547, or by email at info@tidy-job.co.uk.

Once a booking is confirmed, the Customer will receive a confirmation notification. The Customer must ensure that the vehicle is accessible at the agreed time and location.

We reserve the right to refuse or terminate a service if the vehicle is unsafe to work on, contains hazardous materials, or if access is not possible.

4. Pricing & Payment

Prices are quoted based on the selected service package and vehicle size (Small, Medium, Large, or 7-Seater / XL). The correct price will be confirmed at the time of booking.

Payment is due in full at the time of booking or upon completion of the service, depending on the payment method selected. We accept major debit/credit cards and online payment methods through our secure payment processor.

For Monthly Valet Subscription and VIP Membership plans, payment is collected monthly via recurring subscription. Subscription fees are billed in advance for each billing cycle.

5. Cancellations & Rescheduling

Appointments can be rescheduled or cancelled free of charge up to 24 hours prior to the agreed dispatch time. To cancel or reschedule, contact us on 07795849547 or info@tidy-job.co.uk.

Cancellations made less than 24 hours before the appointment may incur a charge of up to 50% of the booking value. Non-attendance without notice (“no-shows”) will be charged at the full booking value.

VIP Membership holders enjoy flexible instant cancellation with no penalty, subject to fair-use policy.

Monthly Valet Subscriptions can be cancelled at any time with a minimum of 7 days’ notice before the next billing date. No refunds are issued for partial billing cycles.

6. Refunds

If a service cannot be completed due to our fault (e.g., technician no-show, equipment failure), a full refund or rescheduled appointment will be offered at the Customer’s preference.

If a service is partially completed due to Customer unavailability or vehicle access issues, no refund will be issued.

Refunds, where applicable, will be processed to the original payment method within 5–10 working days.

7. Customer Responsibilities

The Customer agrees to:

• Provide accurate vehicle and location details at the time of booking.
• Ensure the vehicle is accessible and that keys are available if an interior valet is booked.
• Remove personal belongings of value from the vehicle before the appointment. We are not liable for lost or damaged personal items.
• Inform us of any existing damage, sensitivities, or special requirements before the service begins.

8. Liability

Tidy Job Ltd is fully insured. We take every precaution to protect your vehicle during the valeting process. However, our liability for any damage caused during a service is limited to the cost of the service booked.

We are not liable for pre-existing damage, wear and tear, or damage arising from undisclosed vehicle conditions (e.g., clear coat failure, existing scratches, delamination).

We are not liable for any indirect or consequential losses arising from the use of our services.

9. VIP Membership & Monthly Subscriptions

VIP Membership Passes and Monthly Valet Subscriptions are non-transferable and valid only for the registered Customer and vehicle.

Subscription benefits are subject to the terms published on our VIP Membership and Monthly Valet Subscription pages.

We reserve the right to modify, suspend or discontinue membership plans with at least 30 days’ written notice.

10. Privacy & Data Protection

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Full details are set out in our Privacy Policy.

11. Cookies

Our website uses cookies to improve functionality and analyse traffic. Full details are set out in our Cookie Policy.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of Scotland and the United Kingdom. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after any change constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us: