Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal details: name, email, phone number, address (when you contact us or make a booking).
• Booking information: service details, date, time, and payment preferences.
• Website usage data: IP address, browser type, pages visited, and cookies.
• Marketing data: preferences for receiving offers, newsletters, or promotions.

2. How We Use Your Data

We use your information to:

• Process and confirm your bookings.
• Provide customer service and respond to enquiries.
• Send service reminders, promotions, or updates (if you opt-in).
• Improve our website, services, and marketing.
• Comply with legal obligations (e.g., invoicing).

3. Sharing Your Data

We do not sell your personal data. We may share your information with:

• Service providers (e.g., booking platforms, payment processors).
• Analytics & advertising partners (Google Analytics, Facebook Pixel) for performance tracking and marketing.
• Legal authorities, if required by law.

4. Cookies & Tracking

Our website uses cookies to improve functionality, analyse traffic, and deliver personalised ads. You can control cookies through your browser settings.

5. Data Storage & Security

We store your data securely and only as long as necessary for the purposes described in this policy. We implement appropriate security measures to protect your personal information.

6. Your Rights

Under the UK GDPR and Data Protection Act, you have the right to:

• Access, update, or delete your personal data.
• Withdraw consent to marketing communications.
• Request a copy of the data we hold about you.
• File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are being violated.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: